Knowledge Base

← Customer Feedback for Jenkat Games

  1. Account and Profile →

    1. Can I change my username?
    2. How can I change my password?
    3. How can I register for an account with Jenkat Games?
    4. How can I update my email address with Jenkat Games?
    5. How do I add or change my profile photo?

  2. Uninstall Help →

    1. How do I uninstall a game?
    2. Uninstalling the Jenkat Games Arcade

  3. Game Help →

    1. Do your games contain malicious content or viruses?
    2. Why can't I play Finders Keepers on Facebook anymore?
    3. Why is my downloaded game crashing?
    4. Why won't my game load?

  4. Jenkat Games Arcade →

    1. How can I disable the daily New Game Alert window?
    2. How do I uninstall the Jenkat Games Arcade?
    3. What is the recommended resolution for the Jenkat Games Arcade?
    4. Where can I download the free Jenkat Games Arcade?

  5. Game Purchases →

    1. Can I re-install a game purchase on another computer? (Trymedia only)

  6. JenkatGames.com Website →

    1. Do I have to pay to be a member of Jenkat Games?
    2. What are "Winks"?

  7. Tap Treasure →

    1. How do I disable in-app purchases to prevent unintentional purchases?
    2. Tap Treasure is crashing. How can I make the game run better?
    3. Tap Treasure is free, so why do you offer billing support?
    4. What can I do if an unintended purchase is made?

  8. Miscellaneous →

    1. Can I put your games on my website?
    2. What is Jenkat Games?

  9. Contact Jenkat Games →

    1. Contact Information for Jenkat Games

  10. NexGen Media Player →

    1. What is the NexGen Media Player?

  11. GameHug.com →

    1. When will GameHug launch?

  12. All articles →

    1. Can I change my username?
    2. Can I put your games on my website?
    3. Can I re-install a game purchase on another computer? (Trymedia only)
    4. Contact Information for Jenkat Games
    5. Do I have to pay to be a member of Jenkat Games?

Feedback and Knowledge Base

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